Questions? What are the shipping charges and is there sales tax? Shipping charges are based on number of Trax purchased at priority mail: 0 - 1 $ 5.50 2 - 3 $ 7.50 4 - 9 $11.50 10 - 15 $16.00 16 - Up $12.00 Sales tax in NC only and based on rate at county of destination. What is your return policy? Returns for defective product will be exchanged or monies returned by same method purchased. Please call for approval for return within 5 days of receipt of purchase or merchandise will not be accepted. Returns for personal reasons will be refunded less shipping/handling charges and a 10% restocking fee. Approval required within 5 days of your receipt of purchase. How does Tub-Trax adhere to wall of tub? Just wet with water and smooth on wall. Adheres to fiberglass, marble, tile. Instructions are included in the packaging. Can you draw on Tub-Trax? Absolutely! Use washable crayons or markers, but our testing found Crayola Bathtub crayons & washable markers worked well. They wiped off easily with water. If you use another brand I would test it first. How do you clean Tub-Trax? Wash with soap and water. Hang or wipe dry. You can also use a disinfectant which makes it nice for daycare, school and group activity. How is Tub-Trax portable? It is pliable so roll up and tie or use a tube for protection. What other themes are you planning? They are working on a special theme which will encourage drawing creativity. Future themes include science, literacy, etc. They like to keep it all a surprise!!!! Bookmark our site so you can check back or send us your email address and we will notify you. Do you ship internationally? Yes, to certain countries. Please call for availability and rates. Do you have other questions? Please email us on the Contact Page. Thank you for visiting our site. |
FAQ By-The-Hearth
where learning leads to the future
where learning leads to the future
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